Applications are invited for Communication Trainer at Wipro, Hyderabad for the year 2021.
Graduate in any stream.
- Training & Delivery on Communication Skills, Soft Skills and Culture
- Training Needs Analysis
- Communication coaching
- Work on improvement projects
Roles & Responsibilities
- New Hire Communication Training ( Class room training)
- Feedback & Coaching agents on Communication and spoken English.
- Audits transactions for agents on the floor on a prescribed sheet defined by the client or TT
- Give documented feedback as per the gaps identified in the audit.
- Attend Weekly calibration calls with the client/internal to be attended as per calibration roster.
- Conduct training sessions as per requirement under specified timelines.
- Complete his/her certification process.
- Performance Assessment of Trainees during tests
- Database management, daily reports, and analysis
- TRAVEL to Wipro locations, intra-city or inter-city to train on communication skills, softs, do communication coaching.