Actor Shantanu Maheshwari fell victim to a bank fraud scheme, resulting in the theft of Rs 5 lakh from his credit card. The fraud involved altering his personal information without his knowledge.
Shantanu Maheshwari disclosed on January 30, 2024, that he was a victim of a bank fraud scheme. The fraud involved unauthorized alterations to his bank account, including changes to his email ID, phone number, and address. The scammer successfully stole Rs 5 lakh from Shantanu’s credit card.
Shantanu described the process of dealing with the fraud as demanding and exhausting. Despite attempting to contact customer service, he faced prolonged waits and unhelpful responses.
Lack of access to necessary information, like transaction ID, added to the difficulty of resolving the issue. Shantanu realized the fraud when attempting to pay a restaurant bill and finding that he had exceeded his credit card limit.
Picture Credit : Shantanu Maheshwari IG Account
Prompt investigation revealed unauthorized transactions and someone else using his credit card.
The fraud included generating another card on Shantanu’s bank account without his knowledge. He received no notifications about the issuance of the new card or changes to his phone number.
Shantanu expressed frustration with the lengthy and complicated process involved in resolving such cybercrimes. He highlighted difficulties in obtaining assistance, including being hung up on by customer service.
This incident raises concerns about the security of personal information and the challenges individuals face when dealing with bank fraud.